Overview
The Strove Web App allows administrators to manage users efficiently from uploading a full employee list to updating individual details. You can add, edit, or remove users directly from your dashboard to keep your member database up to date.
Adding members for the first time
Step 1: Prepare your member list
Once your organisation’s subscription is active, you’ll be prompted to upload a Member List.
Download the provided CSV Template to ensure your file matches the required format exactly.
Each column header must appear exactly as shown in the template.
Use email, division, and team and not variations like Email, e-mail, or Dept.
Incorrect header formatting will cause your upload to fail.
Tip: It’s best to copy your employee details directly into the provided CSV file rather than creating a new one from scratch.
Step 2: Upload the CSV file
Log in to the Strove Web App.
Follow the on-screen prompt to upload the member List.
Select your completed CSV file
Once the upload is complete, click Continue to invite employees to register their Strove accounts.
After uploading, employees will receive an email prompting them to download the app and register.
Managing existing members
Accessing the Users Page
From the Web App Dashboard, select Users from the sidebar.
You’ll see your organisation’s full member list.
Adding a New Member
Click Add Employee at the top of the table.
Enter the new member’s details (email address, division, and team).
Click Save to add them to your organisation.
Editing or Removing Members
Use the Search bar to find a specific member.
Click the three dots next to their name.
Choose Edit or Remove and follow the on-screen prompts.
To update or delete multiple users at once:
Click the checkboxes next to the users you want to modify.
A bar will appear at the top of the page, allowing you to edit or delete selected members in bulk.
Troubleshooting CSV Uploads
If your CSV upload fails:
Double-check that your headers match the provided template exactly.
Ensure there are no blank rows or columns.
Save the file in standard CSV format (UTF-8).
Try re-uploading after correcting formatting errors.