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Understanding and preventing syncing issues in Strove

To explain the most common reasons syncing fails and how to prevent them in the future.

Updated over a week ago

Common causes

  • Network Instability: Interrupted internet connections cause incomplete syncs.

  • App Logout: Logging out mid-sync deletes cached data.

  • Disabled External App Connections: Google Fit or Apple Health not enabled for Strove.

  • Insufficient Permissions: Health apps not granting full or relevant access to Strove.

  • Premature App Closure: Closing Strove before sync completion interrupts transmission.
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Preventative measures

  • Maintain stable internet

  • Keep all connected apps and firmware updated

  • Verify permissions remain active

  • Refresh the Strove app often

  • Review the Activity Sync page regularly

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