If you are having trouble logging into the Strove app, there are several common issues that users face, such as the login page freezing, frequent login prompts, or error messages during login. This guide will help you resolve these issues effectively.
Restart your device by turning it off completely before turning it back on.
Check if you are using the latest version of the Strove app in the App Store/Google Play Store/Huawei AppGallery. If updates are available, please install the latest version.
Delete the app off of your device and then re-download it off the App Store, Google Play Store, or Huawei AppGallery.
Check your network connection to ensure stable internet access.
Verify that your device's date and time settings are accurate, as incorrect settings can disrupt app functionality.
FAQs
Q: Why do I get logged out of the app?
A: This usually happens due to connection issues or session expiration. Check your internet connection and restart the app.
Q: What should I do if I mistakenly downloaded the wrong app? A: Uninstall the incorrect app and download the right one from your organization's recommended source. Then, complete your registration and log in again.
Q: Will I need to sign in every time I use the app? A: No, unless there is a connection issue or your session has been reset. If the login page continues to freeze, please contact our Support Team for assistance. Once your ticket has been received, the Strove technical team will work to resolve the issue as soon as possible. When reaching out, please provide as many details as possible (the device you are using, version of the Strove app, screenshots, and description of the error, when the issue occurs, etc) - this will ensure we’re able to find a solution a lot faster.