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I keep getting an error message
I keep getting an error message

Login Issues

Updated over 4 months ago

If you keep getting an error message, the following options may help resolve the issue:

  • Restart your device by turning it off completely before turning it back on.

  • Check if you are using the latest version of the Strove app in the App Store/Google Play Store/Huawei AppGallery. If updates are available, please install the latest version.

  • Delete the app off of your device and then re-download it from the App Store, Google Play Store, or Huawei AppGallery.

If the app displays an error message, please create a support ticket here. Once your ticket has been received, the Strove technical team will work to resolve the issue as soon as possible. When reaching out please provide as many details as possible (the device you are using, version of the Strove app, screenshots and description of the error, when the issue occurs, etc) - this will ensure we’re able to find a solution a lot faster.

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