How Health Connect works with Strove
Health Connect does not track activity itself. It stores activity data written by other apps, such as:
Google Fit
Samsung Health
MiFitness
Honor Health
Other supported Android fitness apps
For Strove to display your activity:
Your fitness app must record the activity.
That app must write the data into Health Connect.
Strove must have permission to read that data.
If any part of this chain breaks, syncing stops.
Android version requirements
Health Connect depends on your Android system version.
Devices running Android versions older than Android 14 may experience:
Inconsistent background syncing
Permission resets
Delayed data writing from fitness apps
Step data not reliably transferring
For the most stable experience, Android 14 or newer is recommended. If you are on an older Android version, some syncing issues may not be fully resolvable.
Important: Health Connect permissions are not retroactive
When you enable Health Connect permissions for Strove:
Strove can only access data from the moment permission is granted.
Past activities may not sync, even if they fall within the 7-day window.
Activities recorded before permissions were enabled may not be available to Strove.
If you recently connected Health Connect and older activities are missing, this is expected behaviour.
Step 1: Check if your activity exists in Health Connect
This is the most important check when reviewing your activities. To do so:
Open the Health Connect app.
Tap Data and access.
Tap Browse data.
Select:
• Steps
• ActivityCheck whether your activity appears under today’s date.
If your activity does not appear in Health Connect:
This means your fitness app did not write the data into Health Connect. Strove cannot retrieve an activity that is not stored there.
Next steps:
Go to Health Connect → App permissions.
Select your fitness app.
Ensure all relevant data types are enabled.
Reopen your fitness app and allow it to sync.
Restart your phone if needed.
If the activity still does not appear in Health Connect, the issue lies between your fitness app and Health Connect, not with Strove.
If your activity does appear in Health Connect
That's a good sign as that confirms the data successfully reached Health Connect. Now check whether Strove has permission to read it.
Step 2: Confirm Strove permissions
Open Health Connect.
Tap App permissions.
Select Strove.
Ensure all relevant permissions are enabled.
Once complete, you can open Strove and pull down on the Dashboard to refresh (usually within 15 minutes). If the activity appears, syncing is restored. If it still does not appear, continue to the next section.
Syncing limits to be aware of
Before escalating, confirm:
The activity was completed within the last 7 days.
Health Connect permissions were enabled at the time the activity was recorded.
The activity was not manually added or edited.
Health Connect is still installed and active.
Even though Strove supports a 7-day sync window, Health Connect may not share data recorded before permissions were granted.
Common reasons for Health Connect issues
Permissions were recently enabled
Activities recorded before permissions were turned on may not sync.
Permissions reset after system update
Android updates can sometimes disable Health Connect permissions. Recheck both your fitness app permissions and Strove permissions
Multiple apps writing the same data
If two apps write the same metric (such as steps), Android may prioritise one source.
Battery restrictions
Some Android devices restrict background data sharing. Opening your fitness app can sometimes trigger syncing.
When to contact Strove Support
Please contact Support if:
The activity appears in Health Connect and not just your Fitness app
It was completed within the last 7 days
Permissions were enabled at the time of recording
You refreshed Strove and it still does not appear
Include:
A screenshot of the activity in Health Connect
A screenshot of Health Connect permissions for Strove
A screenshot from your fitness app
This allows us to investigate efficiently.
When it is not a Strove issue
If the activity does not appear in Health Connect, Strove cannot access it. If permissions were only recently enabled, past activity may not sync. If your Android version is outdated, some syncing limitations may occur. Health Connect is the gatekeeper. Strove can only read what it provides.