Skip to main content

Troubleshooting - Apple Health not syncing to Strove

If your steps or workouts are not appearing in Strove, this guide will help you determine whether the issue is with Apple Health, the Fitness app, permissions, or the way the activity was logged.

Quick fix: Reconnect Apple Health

If your Apple Health activities have stopped syncing or aren't appearing, try this first:

  1. Open Strove → Settings → Connected Apps

  2. Disconnect Apple Health (toggle off or remove)

  3. Close the Strove app completely

  4. Reopen Strove

  5. Go to Connected Apps and reconnect Apple Health

  6. Grant all permissions when prompted

  7. Pull down on the Dashboard to refresh

Activities should now begin syncing. A fresh connection re-establishes the link between Strove and Apple Health and often resolves syncing issues.

How syncing works on iPhone

The data flow looks like this:

Apple Watch or third-party app → Fitness app → Apple Health → Strove

Strove can only access activities that are stored inside the Apple Health app and recorded by a valid data source. If you see your activity in the Fitness app but not in Apple Health, Strove cannot access it.

Important: historical data and backdating

Syncing starts from the moment you grant permission — Strove does not automatically pull historical data from before the connection. However, you can manually backdate your activities:

To backdate activities from the past 28 days:

  1. Open Strove → Profile → Connected Apps

  2. Tap Apple Health

  3. Select the Backdate option

  4. Choose which activities from the past 28 days you want to import

  5. Confirm to sync them

This manual backdate is available as a one-time option after linking Apple Health. Activities recorded more than 28 days ago cannot be backdated.

Step 1: Confirm the activity is in Apple Health (not just Fitness)

This is the most important step after reconnecting.

Many users check the Fitness app, but Strove reads from Apple Health. To check, follow the steps below:

  1. Open the Apple Health app.

  2. Tap Browse.

  3. Select:
    • Activity → Workouts
    • Activity → Steps

  4. Tap Show All Data.

  5. Select the specific entry.

Now check the data source. There are 2 scenarios when viewing the detailed entry:

  • If the entry shows your Apple Watch or a third-party app as the source, it is valid.

  • If the entry shows the Apple Health logo as the source, it means the activity was manually added.

Manually added entries do not sync to Strove. Even if the workout appears in your history, Strove will not process manual entries.

If your activity appears in Fitness but not in Apple Health

This means the data has not yet been written into Apple Health.

Common causes:

  • Apple Watch syncing delay

  • Bluetooth interruption

  • iPhone and Watch not fully syncing

  • Third-party app does not have permission to write to Apple Health

Next steps:

  1. Ensure your Apple Watch is connected to your iPhone.

  2. Open Apple Health and allow it to refresh.

  3. Confirm the third-party app has permission to write data:
    Apple Health → Profile → Apps → Select the app → Enable all write permissions.

  4. Restart both your iPhone and Apple Watch if necessary.

If the activity still does not appear in Apple Health, the issue lies between your device or fitness app and Apple Health.

Step 2: Confirm Strove has permission

  1. Open the Apple Health app.

  2. Tap your profile icon (top right).

  3. Tap Apps.

  4. Select Strove.

  5. Ensure all relevant data types are enabled.

Once done, open Strove and pull down on the Dashboard to refresh. If the activity appears, syncing is restored.

Common causes for Apple Health syncing issues

Connection stale or interrupted

If you haven't seen activities syncing for a while, the connection between Strove and Apple Health may have stalled. Try the Quick fix at the top of this article first — disconnect, close Strove, and reconnect.

Apple Watch delay

Workouts may appear in the Fitness app before they are fully written to Apple Health. This delay is controlled by Apple's system.

Manual entries

If the entry shows the Apple Health logo as the source, it was manually added and will not sync.

Third-party app permissions

An app may display activity in Fitness but not have permission to write into Apple Health.

Permissions enabled after recording

Activities are only synced from the moment permissions are granted. If you recorded an activity before enabling Apple Health permissions, use the manual backdate feature (see "Important: historical data and backdating" section) to import it retroactively.

Edited activities

Manually edited workouts may not sync.

Syncing limits to be aware of

Before contacting Support, confirm:

  • The activity appears inside Apple Health.

  • The entry has not been manually altered.

  • Permissions are enabled.

  • You've tried the Quick fix (disconnect and reconnect) above.

Leaderboards may take up to 24 hours to update.

When to contact Strove Support

Please contact Support if:

  • You've completed the Quick fix and activities still aren't syncing

  • The activity appears in Apple Health

  • It shows a valid source (Apple Watch or third-party app)

  • Permissions are enabled

  • You refreshed Strove and waited a reasonable time

Include in the request:

  • A screenshot of the activity details in Apple Health (showing the data source)

  • A screenshot of Apple Health permissions for Strove

If the workout is visible in Fitness but not in Apple Health after a reasonable time, Support can assist in reviewing the case.

When it is not a Strove issue

If the activity does not appear in Apple Health, Strove cannot access it. If the entry shows the Apple Health logo as the source, it was manually added and will not sync. Strove reads what Apple Health stores and verifies.

Related Articles
Did this answer your question?