The Strove Score is a simple, transparent 0–100 indicator of your current health status, built from behavioural and biometric inputs, and designed to be fair enough to link to rewards and benefits.

Your score is made up of three domains (pillars):

• Lifestyle (45%) – exercise, steps, sleep
• Body (35%) – cardiometabolic health indicators
• Mind (20%) – wellbeing and stress measures

The Strove Score is not a medical diagnosis. It is a health and wellness indicator, not a diagnostic tool and not a replacement for clinical care.

It updates weekly. Each score covers Monday 00:00 to Sunday 23:59 (your configured time zone) and publishes on Mondays at 00:05.

It's designed to be responsive to recent behaviour, but stable enough to be fair for rewards decisions. Weekly scoring also reduces noise from day-to-day fluctuations.

Your scoring week stays anchored to the time zone active at Monday 00:00, to avoid overlaps or gaps if you travel midweek.

What is MVPA and how is it scored?
MVPA is your weekly minutes of moderate activity plus 2× vigorous minutes. The MVPA component rises with more MVPA (with a cap), using a stepped formula.

Do workouts without heart rate count?
Yes, but they're treated more conservatively. Sessions without intensity labels (often meaning no heart rate) are assumed moderate minutes with a 0.9 multiplier to reflect uncertainty.

Why didn't my workout count (or why did it count as 0)?
If an activity has no heart rate and no credible movement signal, it should not earn MVPA (to prevent accidental "duration farming").

How are steps scored? Do you cap steps?
Steps score against a weekly target (56,000 steps) and are capped for fairness: any single day above 20,000 steps is capped at 20,000 before weekly totals are calculated.

How is sleep scored?
Sleep uses device-detected main sleep. Each night gets a score based on duration bands (7–9 hours scores highest; very short or very long sleep scores lower).

Do naps count?
No. Naps are excluded; only main sleep is used.

Why is my sleep showing as "missing"?
Sleep can be marked missing if there are fewer than 5 nights with any sleep record that week. A "valid night" only requires that a sleep record exists, not that you slept 7+ hours.

What happens when sleep is missing? Am I penalised?
You're not treated as zero. Sleep is excluded for that week, and its weight is redistributed across MVPA and Steps so Lifestyle still totals 45%.

What goes into my Body score?
Body is computed weekly from face scan and pre-scan survey inputs, and starts at 100, then subtracts penalties for modifiable risk factors. Risk factors include smoking history, systolic blood pressure, hypertension treatment status, diabetes treatment status, BMI, resting heart rate, and sex.

Why does the app ask about blood pressure medication?
The intent is to encourage treatment/control of high blood pressure, rather than penalise people who are on medication.

How often do I need to do a face scan?
At least monthly. If your face scan is older than 30 days, your score can freeze.

What goes into my Mind score?
Mind is based on WHO-5 (16% overall) and a single-item daily stress check-in (4% overall).

How often should I complete the WHO-5?
At least monthly. WHO-5 validity is 30 days (older than that can trigger a freeze).

Do I have to answer the daily stress question?
It's optional but helpful. If daily stress is missing for the week, Mind can be reweighted so WHO-5 carries the full Mind weight for that week.

What data can be "missing" without fully breaking my score?
Only Sleep and Daily Stress have explicit "missing" handling that can trigger within-domain reweighting.

What if MVPA or Steps are missing?
They are not reweighted. If MVPA or Steps are missing for the week, that component scores 0 for that week.

Does Strove reweight across domains (Lifestyle vs Body vs Mind)?
No. Rebalancing happens within the affected domain only; the three domain weights remain fixed.

What devices and apps are supported?
Strove Score can use data from major wearables and health apps (Apple Health, Google Fit, Garmin, Fitbit, Samsung Health, Polar, Oura, Coros, Suunto, Wahoo, Zepp/Amazfit, and others).

My wearable is connected but my workouts/steps/sleep look wrong. What should I do?
Common fixes:

How does Strove protect my data?
The score is designed with opt-in collection, privacy-safe reporting, and role-based access controls. Population insights should be aggregate and de-identified; individual-level data sharing requires explicit consent.

Why isn't my score changing day-to-day?
Because it updates weekly (published Mondays at 00:05), and tiering uses multi-week smoothing.

Why did my score barely move after a great week?
Your score and tiering are smoothed over multiple weeks, so it usually takes consistent improvement to shift the overall number meaningfully.

Why did my tier not increase even though my score improved?
Tier recalculation happens at the weekly publish time, and if you were Frozen, upgrades don't apply.

What's the fastest way to improve my Strove Score?
Focus on the highest-weight, most responsive inputs in Lifestyle (45%): consistent weekly exercise minutes, steps, and sleep.

What are the main things that improve Lifestyle?
In simple terms:

What are the main things that improve Body?
Body is designed around cardiometabolic risk factors. Quitting smoking, improving blood pressure and resting heart rate, managing diabetes, and reaching a healthier weight are the biggest levers.

What are the main things that improve Mind?
Complete your WHO-5 regularly (at least monthly) and track stress consistently. WHO-5 contributes most of the Mind domain.

What does "Frozen" mean?
If certain required monthly check-ins are overdue, your score becomes Frozen. You'll still see your score (greyed out) with a "Frozen – data overdue" indicator.

Why is my score frozen?
A freeze occurs if either of these is older than 30 days:

How do I unfreeze my score?
Complete the overdue face scan and/or WHO-5. Once refreshed, the account unfreezes immediately and normal scoring resumes.

Does my score change while Frozen?
The last valid Body and Mind scores are carried forward and gradually decay each week while overdue, so the displayed score trends down over time.

Can my tier improve while Frozen?
No upgrades while Frozen.

What is my tier?
Your tier is your "level" based on your score over time. Tiers are recalculated whenever a new weekly score is published.

When does my tier change?
Tiers update at the weekly publish time (when the new Strove Score is published).

Why does it take time to move up a tier?
Tiering uses smoothed scores (simple moving averages over multiple weeks), so consistent habits matter more than one "good week".

How do tiers link to Rewards discounts?
Higher tiers can unlock better rewards or discounts. Your score is explicitly designed to be linkable to reward tiers and benefits.

What score do I need to move up to the next tier?

• Scores update weekly
• Tiers update weekly
• Monthly anchors (face scan and WHO-5) must stay up to date to avoid freezing